| UTELL2011 |
| UTELL2011 UTELL 2011 Unauthorized ACH withdrawl for 38.99 from my account, never signed up and don't know how they got my information , Internet |
| 19th of Jun, 2011 by User561383 |
| I found an ACH withdrawl on my checking account for $38.99 and upon calling my bank was informed that UTELL was responsible. The bank noticed right away that the name it was billed to wasn't even an authorized user on my checking account. When I called the company and demanded they give me the information, they were very evasive. At first they refused to issue my refund, but when I notified them that the person they were claiming was the trial subscriber wasn't authorized, and that my bank would be handling a claim if they didnt cooperate they suddenly agreed to issue my refund. However, I am still freaked out, due to the fact that they had my personal account info. I know for a fact that no-one I know ever signed up for a trial VOIP (voice-over-internet-phone) service, especially since we have a phone line we're already in contract with and content with for that matter. And when I asked them for the phone information to this 'trial account' (phone number they issued?) they rudely explained that they had no access to that info. That it would've been sent when the trial was started? So they issued a phone service and didn't know the number to it? We'll see if I get my refund, but meanwhile I worry about how they accessed my account info, and even knew my email address! |
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| UTELL2011 U TELL 20, 11 Unauthorized ACH with drawl for 38.99 from my account, never signed up and don't know how they got my information over the Internet ! Hi there just got off the phone with my bank and today I had a with draw for 38.99 and another one last week for the same amount. I knew nothing bout this sight and could not even pull it up. I did call them and no answer it was Two late I as well will be taking this up with the manager of my bank and will be turning it in to the Federal Trade Commission. IS there any more information and a link to get to this sight? I can find nothing in my e-mails they have over checked me as well and that just adds fire to it all. Any help I would be so grateful. |
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UTELL2011 just charged $38.99 to my account by ACH and I do not even know who these people are. I will be reporting this and finding what I can do to press charges. My bank are great they will go after this they said.
K.B. |
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| I have a withdrawal of $38.99 showing on my account from Utell as well. I had to look them up to even know who they are. Upon calling the number given, I found out that this was not the correct number and am now trying to find a number to contact and complain to them about this withdrawal. I hope others find this site before getting charged...L.Kirkland |
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| i got hit and saw it right away, but i have none of their info so i am filing fraud charges against them with my bank. |
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| I am being charged $38.99 a month for some crap i know nothing about. I expect the charge now and ALL previous charges refunded to me account or I will contact the fraud division of MSN. It shows up on my account--susan letsch 160 westover lane, laplace LA 70068. i SUGGEST YOU TAKE CARE OF IT NOW. THE NEXT THING WILL BE TO BLOCK YOUR C HARGES AND FILE A SUIT AGAINST YOUR COMPANY, WHATEVER THE HELL IT IS. |
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Contact Us
By post or fax
utell2011 Inc
19c Trolley Square
Wilmington, DE 19806
Tel: +1 (888) 657-4414
Fax: +1 (866) 757-8745
Customer support
Tel: (888) 657-4414 (Mon - Thur 10:00 AM- 5:00 PM Eastern Time )
(Fri 10:00 AM- 4:00 PM Eastern Time )
E-mail: [email protected] (7 days 24 hours with average response time of 1 hour)
By e-mail
For any further information: [email protected]
For any pre-sale request: [email protected]
For technical support: [email protected]
Home | Terms & Conditions | Privacy Policy | Contact Us
Copyright© 2011 UTELL2011 INC. All Rights Reserved. |
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| Same things happened to me. The back of the electronic check said For Deposit Only and Return to First PREMIER Bank Centralized Returns. So I called First Premier and they're investigating it for me. I have NO IDEA what the charge is for. I will be disputing with my bank in the morning. |
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| You can call the number listed above ask for a James Phillips an acting customer service for the UTELL 2011 company, and he has assured me I will be getting a refund in 4 - 10 wokingd days. However, I have had to close my banking account because this VOIP services are running scams. Watch your account closely for OTHER names of VOIPMCI now. I have Never subscribed to either of these companies and my bank advises me to close account because they have my information now and this could happen again with them in months down the line. I hope this helps. Also they tend to let answering machines pick up if you push "1" for customer service so puch the numbe for "sales" they will answer direct eager to speak to you, thinking its exactly that, a sale. Same person takes care of EVERYTHING in the company, James Phillips, and he will give you a supposibly cancellation number. |
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Thanks for the contact info Livelynana!
I just noticed this because I have a joint acct with my dh and one that is just mine- they had my FIrst name on the "echeck" My bank acct is in my middle name which I go by. Furthermore, they spelled it WRONG and had my current street address and a town I USED to live in 7-8 years ago. I can't talk to anyone today, cause it's Saturday, but I left some detailed messaged on the customer service voice mail and on the "cancel services" number they gave me on the number posted by Livelynana.
The cancellation line (which promises a return of funds on the voice recording) is (302)724-6109
I dislike thieves and liars. |
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| I am happy to report with persistance I have received a credit back to my bank account from Utell 2011 voip service, for 38.99, AND an offer to reimberse any charges it may have inflicked on my account. (which it did not) INCONVENIENCE YES! If this has happened to you KEEP CALLING DAILY. Even if you have to leave a voice mail, do so, addressing the message for a specifice person, using their name tends to make you a real threat. You will get your refund, however I caution, they "return" calls and you will have to be available.Again, I worked with a rude gentleman named James Phillips @ Crystal Solutions, acting as customer service for Utell 2011 1-888-791-1163 Wish you that have been scammed much luck and hope this information will help |
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| Ok am glade am not alone who r these people and how did they get my info.am going nuts I never give out this type of info god not even to my mom come what's going on ...can somebody help me |
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| I had this happen to me also. They debited $38.99 from my checking account on 10/13/11. I will keep calling every day until I get a refund. Thank you for the info. |
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| Same thing happened to me this company utell debited 38.99 from my account, filing fraud charges against them with my bank. I have no idea how they got my account information pretty scary stuff out there |
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| I have the same amount taken out. Called them two weeks ago and still no refund |
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| Once again a company scaming people and making money on the backs of hard working people. With as many complaints as have been filed how does this keep happening to us? Where is out protection for our hard earned money? Now I will be calling this company and I am sure get little to no satisfaction as well as the time I have to spend going back and forth with my bank. Frustrating for sure. |
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Ditto...Saw an ACH charge of 38.99; called my bank immediately. Never authorized. How do these people get our information?
They also put through a charge the previous month disguised as a check. They had routing and account number. Scary! |
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| Same problem. Unauthorized charges for $38.99. Tried to call the company and all they have it a message service with no live people working there. Filed a complaint with police department and my bank and closed my account. The police department recommened I file a complaint with the Attorney General office in Texas where I live and in Deleware where the company's address is listed. Plan to file complaints with both. I recommend anyone reading this file a complaint with the Attorney General office also. The more of us that compalin the more likely they will take action against them. |
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| I reorted the scam from. Utell 2011. To Wsav news. They saw on the website how many of us been taking. Vheck for the report today. |
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| I just got an unauthorized $38.99 charge to my bank account. When I called my bank, they said the charge was from UTELL, 888-657-4414, which I did an internet search for. I found this site. My bank said call UTELL and try to get off their list because they have my account # and routing #. I am also going to report them to the FBI Online Fraud site. As a previous poster said, the more of us who complain about UTELL might get them prosecuted. |
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I have had the same things happen to me.What a pain in the a-- this is
JIM in ct |
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