Consumer reviews and reports on scam companies, bad products and services
Usenet.nl
Usenet.nl online downloads offered, misleading advertising, misleading policy San Marino, Internet
2nd of Nov, 2010 by User159113
I found this company by doing an internet search for some episodes of a drama series I was watching. The company had this series on their site, and said that if I signed up for the "free" trial period (which actually costs one euro), I could access these episodes.
After I signed up, complete with financial info, I searched and they did not have those episodes in their database. Mistake #1. Not trying to cancel the "free" membership immediately. By the sound of the other complaints, they may not have been possible. The "contract" states that if you don't cancel within the two week trial, you will be billed a monthly fee of around $11. Mistake #2 Not canceling immediately to avoid what I presumed a monthly fee. An email popped up notifying me that 99 euros had been charged to my bank account. I contacted them immediately, and they refused to honor any sort of refund. They continually state that "you should've cancelled during the "free trial" ". I contacted Pay Pal, who SEEMED responsive to the issue. I think it behooves them to refuse to allow companies who get their legal documents done in Italy, make calls from Amsterdam, and falsely advertise on unsuspecting consumers looking to SAVE money through inexpensive services, to use their services...Paypal users beware...stay away from usenet.nl Live and Learn

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