USA Portraits LLC

Never recieved photos or money refunded

8th of Apr, 2014 by Christy05

USA Portraits LLC, Canten Ohio...1-800-660-6962, 1-330-685-2540

Kathleen Carey <[email protected]>, matt gonsiewski" <[email protected]>, "kristin oldham" <[email protected]>, "kathleen carey" <[email protected]

I dealt with the same company in Louisville, KY although we paid CASH for the pictures at the time of the session and was told the same thing one week on the package and 2 weeks on the oversize pictures we paid $150.00 a piece for, which I still have the receipts for, all numbers we were gven for the additional pictures were disconnected I or my family who spent over $1,050.00 in fees for the pictures never received a single picture or phone call. I made a complaint and some lady contacted me after several attempts to send the copies of the disc I got the day of session and the receipt stating we were paid in full in cash the day of service. I corresponded with this lady several times only to be told to contact her supervisor which I did the number is not in service GO FIGURE!! My mother was the reason we had all these taken bc she was diagnosed with cancer and has since passed so all I wanted was what I paid for nothing more and still to this day we haven't gotten as much as a phone call. You think that some ppl would help a family like ours who has already lost so much and if they put there self in our shoes and this was their mother they would want those pictures TOO!! It is a shame ppl have to go through such things even when they PAY for it!!

Track this Report 1 Comment | Post a Comment