Unique Insurance Com Michael Kaufman I was victimized by this horrible company and bullied by this horrid man. I followed up on a claim and was quoted

2nd of Nov, 2011 by User538984

I was rear-ended about two months ago. A police report was filed and I waited for the insurance to call. When I heard nothing I called...twice, with no response. I finally got through and gave the requisite information and took the car for in an estimate. Yesterday I received a letter from the claims department that the matter remains unresolved because the "insured had not yet reported the accident". Today I received a phone call from the adjuster he stated that the insurance company would not have to pay the claim if the insured did not report the accident. The adjuster was extremely rude and condescending. I explained that the other driver sustained no damage to her car and was likely not going to call in. His response was that I had no right to make any assumptions about the other driver. My assumptions were based on the fact that the driver had not called in yet...two months after the accident. When I asked him why he was being so rude, he said because I was making assumptions. He then continued to quote a law that stated that Unique Insurance was protected from paying out claims when the insured did not call it in...even if it was their fault. End of story. No recourse for me. No payout from them. I tried to verify this so called law...not true. I tried calling back and no one answered any of the lines.

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