It was bought March 15 2010. I contacted Jeff Apr 14 and he assured me that another was on the way next day.. Two weeks later I called and he said Kevin in warranty would call on Tuesday... On Thursday I called and received same. November: They demand I pay shipping to and from (not). This is Dec 1 2010 and after 20-30 emails promising the world, they all of a sudden hit me with the "policy" that seems to be made up as they go along. Never seen it; don't know. They promised to send another (Apr 14,Apr20,Apr 27) - didn't. Promised to send pre-paid bill of lading (Oct 26)- didn't. Promised to schedule pick-up (Nov 5). - didn't.

Message this evening: "you're obviously not cooperating" ...???

I don't know if these two are scam artists or not but I know two things:

1) Kevin said they built 40 tranmissions a day and had a 20% failure rate - you do the math

2) They will ignore you, put you off, forget who you were, make childish excuses,and then blame their failure ON YOU.

I may loose a chunk of money, but I will also put my 2 cents in: You would be just as well off to have your cousin, your daughter, or your pet hamster build one; for there is a one in five chance you are buying a shiny boat anchor and this isn't snap-on you're dealing with.

Good luck.