Consumer reviews and reports on scam companies, bad products and services
theWEBstaurant Deceptive Advertising Internet, Pennsylvania
21st of Oct, 2011 by User956658
I consider this to be an "If you don't read the fine print" scam.I purchased a Edgecraft Chef's Choice 2100 knife sharpener from this company's eBay store. The ad states "30 days money back, buyer pays return shipping". If you don't click on the tiny "Read details" link, you will not realize they do not accept returns if an item has "been used". We received this item on October 20th, 2011 and tried it by sharpening five knives. This was supposed to be a nice gift for my parents, however, all three of us determined it does not perform up to the advertised expectation, is certainly not worth $425.55 and should be returned. Because we had tested the unit with five knives, theWEBstaurant internet store informed me that it had been used and was not eligible for return and refund. The fine print also indicates a 20% restocking fee which I agreed to, but they still refused to process a return and refund. I consider this to be a "fine print" scam. They are probably not legally liable by using these nefarious advertising tactics, however, it certainly is unethical. This is nothing but a deviant internet warehouse distribution company that does not want to stand behind the products they sell.
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