The Burt Collection

The Burt Collection Paul J. Burt Auto Hidden Damage Scam Lake Forest, Illinois

15th of Jan, 2011 by User474715

I purchased a 2011 Toyota Camry from TheBurt Collection. The salesman, Brian Ross, told me that there was no issues with the car. He told me that it did get into a small parking lot accident, but that the dealer replaced the entire bumper and that there was no other damage to the car. I noticed that the car was dripping oil, so I told him about it. Their group took a look at it, but they said that it was just a messy oil job and that even if there were any issues with the car, I could bring it back and they would take care of it. Also, one of the keys was not programmed to work with the car. He told me to take it to the dealer and they would take care of it under warranty. Otherwise, he agreed to take care of the price if the dealer charged me. He also agreed to throw in a free GPS.

The car seemed nice and the salesman did a good job at looking honest, so I went ahead and purchased the car for $15300 + tax ($1071). I get home, and I notice that the car is still leaking so it was definitely not a messy oil job. I took it to the dealer since it was still supposedly covered by warranty. Guess what? The leak turned out to point to hidden damage and that someone had tried to hide the leak by covering the part that was leaking with epoxy. It is an expensive repair that the dealer can only fix. Now, I was trying to get in contact with him and even the owner, but no luck. The owner, Paul J.Burt, is supposed to be a respected member of the Lake Forest Community. However, it seems that the whole sale of the car was a scam; It took for ever to get in contact with him or the salesman (Brian). Finally, he responded to one of my emails through his website and said (negating everything he told me before) that he would charge me for the repair. He said it was Toyota's problem and that he sold me the car As-Is, so he wasn't going to do any repairs without charging me the full price. Also, he never sent me the GPS, and I don't suspect he will.

Now, I am stuck with a piece of junk that the dealer wants over $4000 to repair. I am writing this review to let everyone know to beware of this business. I paid a lot of money and I am very disappointed for what I got. If you value your cash and time, do not deal with them. In the mean time, I will file as many complaints as I can and see if there is any way to get my money back.

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Comments

4734 days ago by Jack Black

So sorry to hear about your problems, however, you are not alone! There is a line miles long with various complaints of scamming and other malfeasance . What is most disturbing is that this guy is made of teflon...when you try to report him or have him brought to justice, nothing sticks!

4730 days ago by Jack Black

This just in...This guy has a police record. That's right, he was in JAIL...OMG, looks like "something" stuck to the teflon man.

4525 days ago by Dryflyphd

Jack Black,

What are the details behind your comments?

Thanks.

4507 days ago by Car Guy

Hey Dryflyphd:

Jailed for not paying child support is what I hear. Was bailed out after a long weekend by a former friend. Just saying...that's what I heard