| tek-micro.com |
| Tek-Micro.com Deceptive Advertising at its Best! Internet |
| 6th of Aug, 2011 by User301997 |
| I was shopping for a new Windows XP Pro operating system, in the original unopened retail box, to include as a gift with a new computer that I built, recently. I happened to find an ad from Tek-Micro showing a big picture of exactly what I was looking for. There it was. It showed a brand new Microsoft XP Professional retail box. A smaller second picture showed the back side of what looked like a standard Microsoft operating system CD with new COA, in a new plastic covered package that I recognized from buying many operating systems in the past. I checked the ad, noting the usual multitude of paragraphs containing Microsoft features, system requirements, a product video by Microsoft telling how great Windows XP is, and more importantly, the fact that the product being sold was a "new" Microsoft, full installation XP Pro package. I ordered it. When the package came, I found it was not the "new" Windows XP retail box as shown in the ad. It was a plain brown corrigated cardboard box. The box didn't contain a new genuine Microsoft XP Pro CD. It held a Dell reinstallation CD. It also didn't contain a new, unused COA. It had an obviously peeled off, used COA from some previous install. Not only was none of what I received, fit for the gift I had intended to include with a new computer, but I had found similar offers of Dell reinstallation CDs being sold, while shopping for the new XP Pro system, for much less money. I had skipped over these cheaper reinstall CDs to get a "new" genuine Microsoft OS. Contacting the company had little effect. Some customer service guy named Victor, pretty much said it was my fault, because halfway down the second page of the ad, in fine print said that the picture on the first page was a representation. Of course it was a representation. It happened to be representing exactly what I was looking for. But it's not what I got! My repeated complaints about the deceptiveness of their ad was getting no where, so in frustration, I decided to stop arguing about it with someone who obviously wasn't going to change anything and create this Ripoff Report, instead. I only hope that others might notice this report before buying into Tek-Micro's plan to fleece more of the public with their "spin" advertising ethics. |
|
|
|
|
I read your posting on Rip-Off Report and it echos my recent experiences with that company. There is an obvious pattern to their business dealings that are clearly fraudulen that are visible on many complaint forums.
The software we and others have received are clearly marked for reinstallation of software already installed and "For Distribution Only With a New Dell PC." The OEM version licensing terms state that it can not be sold or re-sold indepent of the hardware it is intended for.
Full versions what we were sold on do not have those restrictions. I say this as a professional with over 20 years enterprise experience with Microsoft and Dell products.
What Tek-Micro is doing in these instances is illegal. I will be bringing this to Microsoft, Dell and the FTC. I hope you partake and encourage others to do likewise. |
|
|
|
Ingenity - Your post is a bit misleading. OEM Licensing terms do allow OEM software to be resold and is not illegal. I have been building computers for the past 15 years and always buy OEM. When I am working on a Dell machine I match it with a Dell OEM. Dell OEM Software will load on any PC and acting as the System Builder, it is your responsibility to load the software accordingly.
I feel much more safe buying Dell OEM than regular OEM or Retail because OEM and Retail software are both knocked off and it's easy for counterfeiters to make it and sell it now that it is no longer being produced by Microsoft .
Dell OEM Software is as legit as you can get for Windows XP Pro and Home and will save you money and hassle over trying to find a Retail version that is not counterfeit. |
|
|
Post your Comment
|
|
|
