| super shops |
| super shops sold me a junk used transmission as a rebuilt DONT TRUST THEM TOTAL RIPOFF el cajon, California |
| 27th of Dec, 2010 by User757352 |
I bought one of their rebuilt transmissions and a torque converter, converter was wrong stall ( a cheaper one than ordered) trans wouldnt work right, took to trans shop in my area they took it apart ans it was not a rebuilt it was a junk used transand even had parts in it that belonged in a different model trans, went to super shops confronted them they had all kind excuses, would not refund any money! I returned the converter and was promised a refund for that, never got refund. There are several complaints on different web sites ( such as city search san diego) they are total ripoffs and the state of ca suspended their corp. status in 05
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The worst cutomer service F- Super Shops Automotive
I contacted Super Shops Automotive for transmission on 7/22/2011 I talked to Steven he took my order and told me delivery would be Sunday 7/24/2011 no delivery made. On Monday 7/25 I called no answer I call every day the entire week M, T, W, T, F on Saturday they called me and left a message saying if I wanted the trans they had a delivery for the bay area on Tuesday 8/2 on Monday I called them back and talked to Steven again he had no concern at all for the run around and lack service I had got up to this point. He offered nothing. He told me he needs to find the invoice and would call me back. He did not call me back so I called them talked to someone who tells me they can deliver it Friday 8/5. This company could care less about the customer and I recomend nobody use them for anything if this is how they do business I can only imagine the type of shotey work they do on a transmission they the worst I have ever delt with.
I give them a F- Almost two weeks they have held me up. |
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The worst cutomer service F- Super Shops Automotive
I contacted Super Shops Automotive for transmission on 7/22/2011 I talked to Steven he took my order and told me delivery would be Sunday 7/24/2011 no delivery made. On Monday 7/25 I called no answer I call every day the entire week M, T, W, T, F on Saturday they called me and left a message saying if I wanted the trans they had a delivery for the bay area on Tuesday 8/2 on Monday I called them back and talked to Steven again he had no concern at all for the run around and lack service I had got up to this point. He offered nothing. He told me he needs to find the invoice and would call me back. He did not call me back so I called them talked to someone who tells me they can deliver it Friday 8/5. This company could care less about the customer and I recomend nobody use them for anything if this is how they do business I can only imagine the type of shotey work they do on a transmission they the worst I have ever delt with. |
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