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| SuddenValues suddenvalues scams, US Online.com, Inc, Steve Klock SuddenValues Scams. Does Not Pay Merchants. Scams Customers Wenatchee, Washington |
| 1st of Oct, 2011 by User751666 |
| Scam Alert!! Do not do business with this company if you are a small business or a consumer. They are scammers. You will be sorry if you do. I'm a small business owner and was contacted by Bob Burton from SuddenValues.com to run a Groupon type daily deal with their company. The deal went okay and we sold over 200 Groupon type vouchers. The payment terms for the deal was 14 days after the deal had closed. After two months passed, I called Bob Burton about the $3,500 the company owes our business. Bob said it slipped through the cracks and they will pay that week. Another two week goes by and no pay. After about 4 months of back and forth with Bob, I decided to reach out to the owner of the company, Steve Klock. Guess what, Steve Klock tells me the same damn thing about paying this week, this month, etc. Another 3 months goes by and no pay. SuddenValues completely refused to pay us and owe us $3500. We have shipped out products to the customers they sold the deal to and had to take a lost. We told the rest of the customers their vouchers were no good because Sudden Values is a scam operation so they were going to contact them for a refund but they never did either. Many of them had to file for chargeback with their banks to reverse the transaction. I believe they had 180 days to file chargeback with their bank to reverse the transaction. |
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Dear Business Owner,
Thank you for sharing the bad experience you had with SuddenValues.com and Steve Klock, CEO and owner of SuddenValues.com and USonline.com It almost makes me ashamed to admit that I was once a "dealer" for that company.
In 2010, I was a "dealer" for SuddenValues in SW Colorado for almost a year. During that time I came to distrust Klock. During my time working with the company SuddenBlitz, the Groupon like program, was not yet in place so I never had a situation where my advertising clients were in a position to be owed money by SuddenValues. However, as a dealer, I had to on several occasions request money that was owed to me. After various excuses I was one time told by Klock himself that the company just did not have enough money on hand to pay me. Of course I made it clear to Klock that I was not happy with that situation. Over the course of the time he became keenly aware of my dissatisfaction with him and finally he just took my business from me. It was easy for him to do because all he had to do was delete my access to the website that I conducted my business through. I have talked with several other dealers who have had similar situations wherein Klock just cut them out of business. Individually and as a group we "dealers" considered suing Klock but we were advised by legal counsel that it did not appear that SuddenValues had sufficient assets to make a law suit worth the effort. Have you considered small claims court?
I have filed a complaint with the Washington State Attorney General but because I am located in Colorado I was told there was nothing their office can do. The Colorado Attorney General told me that because SuddenValues.com is a Wenatchee WA based company there is nothing their office can do.
Why am I not surprised to hear that you did not get paid? When I heard about the Suddenblitz program that was one of my concerns, how could I trust SuddenValues to pay the owners of business who participated in Suddenblitz? What strikes me as most offensive is that SuddenValues and Steve Klock were paid by the consumers who chose to purchase your offer through SuddenValues. It is true is it not, that SuddenValues was paid directly by credit card by those 200 or more people who bought your offer? You were not paid directly by your customers. SuddenValues collected the money up front and was supposed to pay you the agreed to share of all the money that SuddenValues received from your offer. So not only did you not receive any money for the goods or services in your offer you were out the cost of those goods and services and all the attendant costs to provide same. What shame. How does SuddenValues continue to exist?
While your complaint as a business owner is different than mine as a "dealer" I think we both feel the responsibility to warn other business owners and potential "dealers" that Steve Klock cannot be trusted.
Good luck in recovering what is owed to you.
Best regards,
Mac Musick
Durango CO |
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Sudden values took my money for over $150.00 and charged the credit card. That was over a month ago and the item has never arrived. The company will not answer their phone calls or return them nor will they respond to emails. I believe I can get my money back from my credit card but the question is, how can the government and/or law enforcement let them keep collecting money from people when it is so obvious that they are known criminals? If someone came up to you on the street and stole money from you they would be put in jail, what protects these criminals?
D Bennett |
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Sudden values charge my card for the dr. Dre studio beats headphones. It took over two months for the item to arrive and when it did there were problems with the item. Basically as soon as you turn the volume up, the sound shuts off.
When I contacted dre. Beats they informed me that the earphones are counterfeit. And that sudden values is nit an authorized dealer. I am upset that this company exist. Ripping people off over and over.
DO NOT BUY ANYTHING FROM THIS COMPANY. |
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