STS TIRE AND AUTO Ripped off 1400 Nazareth, Pennsylvania

9th of Nov, 2011 by User735213

I drove an 02' Kia rio. Not the most reliable car but it got me to work and back. I had a wheel bearing noise that I need to get taken care of. Took it to the Sts in Nazareth for them to look at it. Keep in mind that only a front drivers side was vibrating/making noise. They said I need all 4 new ones. Bull. They did the work and when I went there to pick it up and saw they did stuff I didn't authorize. Trans fluid flush, brake fluid flush. So I reluctantly paid the 1376.71 bill and was on my way home. When I merged onto the highway, I heard a loud pop, followed by some screeching coming from the front drivers side tire. Drove it home and called them back and said they would tow it up there for a "second look." I decided to get my own second opinion. Took it to the actual dealership to have an estimate done. It turns out they over-torqueded that wheel bearing an the axel and hub had to be replaced on that side. Another almost thousand dollars worth of work was needed after Sts performed 1400 worth of "work." called them and the manager went to the dealership where my car was at to confirm the damage. He offered to tow my car back up there and attempt to fix it again. I agreed, only because it was at no cost to me. They did the work and I got my car back. Drove to work that evening(about 25 miles from the shop). After work, got gas, was driving home and the same thing happened that did on the way home from the first visit to the shop, except on the front passenger wheel. Was just to about to be at home, so I lucked out in that aspect of it. Called them the next day and let them know what happened, offered to have a "third look" at it. I declined, and let them know a stop payment was filed at the bank and they could talk to my lawyer if they wanted any other information. The complaint is still being pursued. 1400 in "work" done to my car actually caused more damage than what was there to begin with. I have second and soon to be third opinion. I should be alright.

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