Their web site provides 2 telephone numbers and an e mail ID but no street address. I beleive they are in Washington state. When I call one number, I get a recorded message that it is a non working number. When I call the other one, I get some teenage girl's voice mail.

I have e mailed them several timea and have gotten no response. After realizing I had been ripped off, I googled their name and found out they have done this to others.

One other thing, the Littman model stethoscope I found on their web site that I ordered for my wife is a discontinued product by Littman. They don't tell you that.