Consumer reviews and reports on scam companies, bad products and services
Sistemi di Luce She Sell Shine Quick to take your money, but no intention of supplying goods Adro, Other
28th of Oct, 2011 by User989413
I placed an order on the website of Sistemi di Luce (an Italian company) on 24 September 2011 for a floor lamp made by another Italian company (Album). They took the money on my American Express card immediately but all I received was a string of e-mails apologising for the delay and saying it was a backlog at the manufacturer. Eventually I contacted the manufacturer (Album) and a helpfiul lady e-mailed me immediately to say they had no customer by that name and no order had been placed (the lamp I wanted was in stock). Sistemi di Luce never reply to e-mails. I have told them I know they are acting fraudulently and that I want to cancel the order and get a refund. All I get is another e-mail apologiosing for the delay! I have contacted American Express to report it as a disputed item in order to get a refund (but that takes time) and to the Italian Consumer Protection agency.Do not do business with this company!
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