Consumer reviews and reports on scam companies, bad products and services
Sears
SEARS do not buy a washer from sears punta gorda, Florida
28th of May, 2011 by User443919
purchase a waher and dryer from sear december 2009. 2 months after the warranty expires my washer dies. after being bounced around from the sales people to customer service right up the corporate ladder i find out the the make and model i purchase was discontinued the same month of my purchase. sears was aware of the issue with the computer element and replaced the elements in the washer while still in the warehouse prior to deliver. the old BAIT AND SWITCH as per their customer service rep in other words i paid for a new washer ans was delivered a REFURBISHED washer. the only way sears was willing to look @ my washer was for me to shell out another 214.99 for a tech to come out. so now i am over $800.00 into a washer that has been refubisher. the least they could have done would have been return the washer knowing that it had computer issues.
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