ScoreSense Ripped Off Senior Citizen Dallas, Texas

2nd of Jan, 2012 by User827130

January 4, 2012 ScoreSense 4447 North Central Expressway Suite 110 PMB 406 Dallas, Texas 75205 On December 4, 2011 I enlisted a free credit score from Score Sense. In order to get the score I gave them information from my debit card to debit $1.00 for handling. On December 12, my checking account was debited for $29.95. I did not know that the $1.00 was for a seven day trial and that I would be charged $29.95. The $29.95 was debited on the eight day. I called Score Sense and talked with James in Augusta Georgia, reference # 2271151. I told James that I wanted a refund and he told me that I would here from corporate within 48 to 72 hours. I thought that I would get a credit. I did not get a credit by 12/29/2011 and I called Score Sense again. This time I talked with Austin at extension 2971. Austin told me that the credit had been denied. He told me that sense I had not used their services, corporate probably didnâ€™t understand the first request. Austin said that he would resubmit the request for credit and I should hear from corporate by 1/3/2012. Austin said that he did not see any reason to deny the request. I told Austin that I would not give up $30.00 without a fight and my next step would be the Better Business Bureau. Austin remarked that he understood and that I would get an email from corporate by 01/3/2012. I did not receive any correspondence from Score Sense. I believe that I am justly due $29.95 to be credited back to my account.

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