Santander Consumer USA Santander Consumer USA Inc. Excessive charges added to my auto loan account Fort Worth, Texas

23rd of Sep, 2011 by User675531

Santander is really not a good company to deal with concerning auto loans. I had drivefinancial at first then they were bought out by this Santander. I had things set with the other company. then I was laid off from my job, called them to set up payment arrangement. they even made and accept the payment arrangements then there was a repo truck at my door after I had made the payment and the arrangement. I called and they said they closed and was not able to stop the repo. Just lucky my car wasn't in site or visible. It would have been a goner. i called them recently about my car payment they say they deferred it. but it is $1426.38 when it was $800. They are bad business I have turned them over to the Better Business Bureau too. This is stupid. Some of these banks should have not been given a bailout. More like put out of business. I just returned back to work because my job does not pay for 2 in a half months during the summer while kids are out. this is when I called and got a deferment and it was still $1000 for the payment. it never took off what they said it would. but its okay they are coming down like all the others. just don't let them take your auto loans, if they do try to get a refinance somewhere. or it too bad.

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