SAFE NATIONAL |
Safe National Of America bestsavingsource.com Waste of TIME! Internet |
8th of Jan, 2011 by User293403 |
Ihad tried to purchase a 28" monitor from . The first order #178621881 I Added a membership and Halo Reach after
jumping through all the whoops they canceled the order. So I tried to call
them, 30 minutes on hold and I gave up. This added up to 1.5 hours plus the
time it took them to cancel it.
So, I went back in and used the old faithful card
with a big limit, used all the time for everything, and paid in full each
month. The new order number is 0928829101. Now, just the monitor because I
really didn't want to join something where I can't talk to someone if a problem
occurs. Not the best price at just enticed by the great return
policy if something wasn't right. Then, they sent me an email and wanted me to
contact them. I called the very next day to find out what the problem was.
Called as soon as they opened, waited on hold for 1 hr 25 min. until finally a
person picked up. She gave no help and asked if I wanted to take care of it
online or talk to the person who sent me the email. I said that I have over 4
hours into trying to purchase this monitor that I would like to take care of it
now if I could. She said OK and sent me back to the computer switchboard that
put me back on hold again!
3 days have passed and I have well over 4 hours
into this. In my book its over 400.00 of my time wasted. So frustrated I could
really care less about the AOC 28" monitor that I cleared room on my desk
for. I told them I was filing this report and just
before sending this in they wrote me and placed the order so I refrained. Guess
what, the card worked too. Another week goes by and I watch every day as it is
tracked by UPS. Today UPS sent me a letter telling it was damaged in transit! I
sent an e-mail and they told me to call them! Their machine said to wait 22
min. which last time was 1.5 hours! So I just decided to file this instead. Now I have over 5 hours or 5-700.00 in time out of
my pocket and nothing to show for it! This is almost equal to the cost of the
product in where I could have just bought it from any place and tossed it out
if it didn't work. |
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