Sabrent, LTD

Sabrent, LTD Do not buy Sabrent products www.sabrent.com, Internet

15th of Apr, 2011 by User984659

I purchased a USB 2.0 ATSC TV and QAM Hybrid TV Tuner and it does not work. By the time I kept trying to get it to work and email tech support, I could not return it to Tiger Direct. I emailed Sabrent.com and it takes them 3-4 days to return emails and they don't even understand the question and play this game on trying to get this thing to work. They then stop emailing. They are a horrible company with Customer NO service. Do not waste your money or time buying anything that has the Sabrent name on it much less from Tiger Direct, as most of their products are refurbished and from other countries with NO customer service.

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Comments

4871 days ago by Rachel Figura

I had the same problem with a TigardDirect purchase from Sabrent a USB 2.0 ATSC TV and QAM Hybrid TV Tuner. I have had good luck TigardDirect in the past but this is ridiculous. A sealed package came via UPS and contained the wrong software (by BlazeHD). When I tried to load the software from the mini-CD it turns out the software is now only available from ArcSoft. I should have known that there were going to be problems after the second effort. I had great video but no audio. Sabrent he has no mailing address and I have begun to think that they're selling materials out of the trunk of their cars. Color me a very dissatisfied user.
Rachel A. Figura
773-358-5884

4870 days ago by Rachel Figura

Rachel A. Figura
BTW, my email address is: [email protected]