ASC/Wells Fargo/fanniemae |
ASC/Wells Fargo/fanniemae home modification program Internet |
8th of Jun, 2011 by User769026 |
I have no choice but to go to the Arizona Attorney general with this. And file a compline to open an investigation on your home modification practice .I have been sending your co. 100s of document every two weeks for the past two YEARS to get a home modification program. But so far no result just getting threats about another foreclose date and the story gos on Please see the web site I have included with this e-mail Im joining the it. Steve Unhappy customer Message body Hi Nathan, Can you help me with this e-mail from the mtg co, please. Thank you Steve ----- Forwarded Message ---- From: "[email protected]" To: Sent: Tue, April 5, 2011 12:37:37 PM Subject: FW: Loan # 112707**** Arizona Good Afternoon Mr. S My name is Andrea Im with the Home Preservation Department. I received the email in regards to your concerns with your mortgage. I have also received your documents in regards to loan modification. However, We have been trying to obtain attorney consent to contact you directly from your attorney in order to provide you with status updates and changes to your account without much success Your account has been assigned to a negotiator who will be making a decision on your loan. She is out of office until 04/11/2011, and her name is Kanong Lo. We are needing 90 days of most recent bank statements. When these items are received, your file will be approved for the negotiator work on the file in effort to assist you with a loan modification. Please contact your bankruptcy attorney in effort to send us consent to speak with you. Thank you From: Lo, Kanong Sent: Tuesday, April 05, 2011 11:36 AM To: Campbell, Andrea A. Subject: FW: Loan # 112707**** Arizona , open an investigation on ASC home modification practice Importance: High Can you please contact mortgagor? File was rejected due to all docs were not in liv. Thanks From: Loss Mit Active Bnk Sent: Monday, April 04, 2011 6:39 AM To: Lo, Kanong Subject: RE: Loan # 112707**** Arizona , open an investigation on ASC home modification practice Importance: High Hello Please contact this customer today..if at all possible per below Thanks Robert Kallenbrun Loan Servicer Specialist Loss Mitigation/Bankruptcy Home Preservation Team Wells Fargo Home Mortgage 3480 Stateview Blvd Building 2 MAC # X7802-02K Fort Mill, SC 29715 Email: [email protected] Fax: 1-866-359-7363 / 1-877-677-7749 Phone: 803-396-4088 Office Hours 615AM-2:45PM EST It is our mission to provide excellent customer service. Please contact my manager directly if I have not met your expectations at [email protected] We are required by the Fair Debt Collection Practices Act to inform you that if your loan is currently delinquent or in default, as your loan servicer, we will be attempting to collect a debt, and any information obtained may be used for that purpose. However, if you have received a discharge, and the loan was not reaffirmed in the bankruptcy case, we will only exercise our rights against the property and are not attempting any act to collect the discharged debt from you personally. Please be advised that your decision to discuss workout options with us is strictly voluntary. You are not obligated to pursue any workout options you discuss with us. At your request, we will terminate any such discussions should you not wish to pursue these options THIS IS FOR INFORMATIONAL PURPOSES ONLY AND IS IN RESPONSE TO YOUR REQUEST FOR WORKOUT CONSIDERATION. THIS IS NOT A DEMAND FOR PAYMENT From: Steve Sent: Sunday, April 03, 2011 11:57 PM To: Loss Mit Active Bnk Cc: [email protected] Subject: Loan # 112707**** Arizona , open an investigation on ASC home modification practice I have no choice but to go to the Arizona Attorney general with this. And file a compline to open an investigation on your home modification practice .I have been sending your co. 100s of document every two weeks to get a home modification program. But so far no result just getting threats about another foreclose date and the story gos on Please see the web site I have included with this e-mail Im joining the it. Steve Unhappy customer http://www.ripoffreport.com/directory/america-s-servicing-company.aspx |
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