Rick Hendricks Cheverolete Callous, uncaring, embarrassing, unprofessional, bad business practices, does not honor signed agreements Atlanta, Georgia

8th of Nov, 2011 by User323759

I went online to RIck Hendricks Cheverolete and picked out a car. Soon after a man named Trey called me to set up an appointment. I talked to Trey on the phone and told him of my financial situation and what I wanted to do. He asked me to come out there; so I did. When I arrived several staff members walked by me and did not even acknowlege my presence. One person finally did say hello and asked if he could help. I told him I had an appointment with Trey. Trey never came out nor did he greet me during the transaction period. The man that helped make the deal was very nice. I will not use his name because he only did his job and had nothing to do with the how this so called deal ended. I spent most of the day at the dealership on Sunday and we created and signed a deal. I traded my old car in and took my new car home. Four days later I return with what I thought was my car to have the key pads programmed, to give the finance dept. a check and to give them the title to my old car. Adam in financingm who was also the one who did all of the paperwork to seal the deal, told me that they are no longer able to approve me and they needed a bunch more money down or a co-signer. Now mind you nothing had changed between Sunday and Wednesday. I was given no explanation. It was a very emabarrassing situation. The only thing Adam could tell me is that they do not do financing on Sundays. In thes four days I had my insurance adjusted for the new car. I cleaned out my old car and threw some important papers away because I did not think tha I would need them any longer; because I had my new car. This adam in financing caused my humiliation and did not seem to care the he did not stand behind a signed obilgation upon which he created.

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