| Residential Gourmet |
| Residential Gourmet Brent Michaud sells meat to consumers without disclosing additives that affect products taste and texture. Phoenix, Arizona |
| 26th of May, 2011 by User688693 |
We are a $200+ victim of Residential Gourmet company! Upon talking to many other citizens, we found many consumers with similar Residential Gourmet experiences. Residential Gourmet representives walked door-to-door (our rep drove an unmarked vehicle and had a freezer full of meats) and deceptively sold us meats containing additives that affect the meats taste and texture -our property also had a ?No Solicitation sign clearly posted. This rep sold the meats when AZ's Snowbird seniors (from WA, OR, Canada etc) briefly spend their winter here in AZ. The Residential Gourmet rep used high-pressure, psychological sales tactics (i.e. offered
to make room in our freezer & sell his freezer and all his products; lowered package prices;
indicated meats were organic, made us feel sorry for him with a hardl uck story). The rep did not verbally/physically disclose the additives to us, as he only displayed the plastic-wrapped meats and not the box ingredient labels. We did not question if there were additives, as the rep said the meats were 'natural'. We obtained the 6 various-cut meat inner boxes (plus the outer box) after the rep tossed those in our trash bin. After the sales rep wrote his cell phone # (answering service only, no return calls) and left the neighborhood, we grilled two cuts of the Residential Gourmet meats sold to us. We used no seasonings or marinades on the meats - the cooked meats had a mushy/spunge-like texture, were salty and had shrunk considerably. The person who bought the meats has Hypertension and cannot have salt. Neither of us continued eating the steaks after a few bites. We retrieved an inner item box, read the ingredient label (small print) & made a shocking discovery about the additives! We immediately placed numerous calls, emails in order to prevent our check from being cashed & to return remaining products back to Residential Gourmet-we offered to pay for the two cooked steaks. The two times we spoke with Residential Gourmet (one person identified himself as owner Brent Michaud), we were told that the sales rep would be contacted and Residential Gourmet would contact us. A few days later (after not hearing from Residential Gourmet) our bank notified us that Residential Gourmet had cashed our check! We notified law enforcement. We also sent a certified letter to Residential Gourmet- to no resolve. The 'Premium Beef Ribeye' inner box label reads: Contains up to 12% solution of Ficin, water, sodium phosphate, salt, beef flavor, lemon powder. Processed for The Meat Man, Phoenix AZ 85009. U.S. inspected and passed by department of agriculture, Est. 27220. Outer box wording reads: American Harvest Boxed Beef Co. Inspected for wholesomness by U.S. dept of agriculture P-27220 This report is not about buyers remorse by spending $200+. We paid hard-earned money to Residential Gourmet (not Omaha Meats or Schwans Foods) for food we cannot consume and that was also deceptively marketed! Dont get taken! Dont believe me?...see this
media warning: http://www2.wspa.com/news/2009/aug/05/dont_get_taken_by_door_to_door_meat_sales_scam-ar-2477/ |
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This Complaint has been resolved! We issued a full refund. We also let the people keep all the food that they originally purchased.
They have not retracted any of the slanderous comments that they made. The person who wrote this complaint is not even the person who purchased the food from our company. She has gone around to every web review site she can find and said all kinds of untrue statements that have hurt our company and our families.
Fact: Residential Gourmet does offer All-Natural food.
Fact: Residential Gourmet does offer food that has been processed also.
Fact: Residential Gourmet has a 12 month replacement guarantee not an up sale but an upgrade. Free!
Fact: Residential Gourmet uses company vans with the company’s name, phone number and website on them. |
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| This is the honest to God truth...This happened to me when I was in Phoenix this winter, when I thought I was doing my daughter and son in law a good deed by helping them put meat in there frezer, There neighbor works for them and he screwd me out of 250.00 |
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His name is Josh Shearer He sells this (crap) meat out of a freezer he sells out of his pick up
What can I do??? |
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