Rent 1st Colortyme Ripoff, Rude, Disgusting, No Customer Service Watagua, Texas

4th of Nov, 2011 by User186272

Re: Rent 1st Don't rent from them I rented a computer to own 10 months ago. I was on my last month of payment and was unable to make that payment on time. I called them to inform them that I would not be able to make the payment until November 20th. They said it didn't matter that had been on time for the last 9 months that I would have to give my computer back to them and they would keep it until I make my payment on the 20th. This is only 2 weeks away. Most rent to own places will work with you to help you if you are only one month a way from making your final payment they will not pick up the merchandise. Rent 1st does. They picked up my computer today. I called their corporate office 5 times yesterday and of course my call was never returned. They are the most rude people in the world. They do not treat people with respect. I have informed them I will never rent from them again. I would prefer another place. Aarrons on the other hand have been a positive experience for me. I have all my things on that computer and asked them not to delete anything we shall see if they do what I asked. They were much better when they were Colortyme. Nowdays they fire all the good employees and keep a bunch of bull headed guys on staff. I hope that maybe this will help other people know not to rent from them or teach Rent 1st to do something about their customer service.

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