Psychic Power Network (PPN) PPN, .psychicpowernetwork.com Unethical Removal of Feedback Internet, Internet

13th of Dec, 2011 by User733851

I was contacted by Click4Advisor (the company that facilitates calls to the network) with regard to a negative feedback I left for advisor Vallentina Rose on PPN. There was an offer made to give me 10 free minutes of talk time to compensate for the negative experience I had with her (completely inaccurate information on something I knew to be false because it already happened) and I was asked whether I'd like to confirm or deny this offer. I opted to deny; I feel it's highly unethical to remove an honest appraisal of a psychic's skills because it taints the feedback process, which is crucial in the client's choice of who they'd like to speak to. But what's more unethical than offering to have the feedback removed is what happened next; despite the fact that I denied this offer, the feedback was removed anyway. Granted, the money spent on the call was credited back to my card but that's not the point. PPN has terms of service that callers are asked to abide by when leaving feedback for advisors (indeed, negative feedback for advisor Elaina Jo was recently removed because the caller used the word "fake" in his/her appraisal of the service, a violation of the TOS) and I took extra care to make sure that my feedback was in the guidelines. Rather than name call and spew anger I simply stated what the advisor got wrong and that her service "did not work for me." I find it unfortunate that a feedback process is encouraged so long as the feedback is positive. I'm sure many callers have experienced this same unfortunate phenomenon. I'm curious to hear about your experiences as well. Please feel free to reply.

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