My latest obstacle has now become the equipment leasing company that Pivotal Payments use called; LFG. I was sold a Hypercom T4210 on a recommendation made by CARDEX (Jesse Schwartz) The Unit was to work over the Internet via TCP/IP base. It worked maybe one year, and then became almost a strict dial up machine, as it could not hold a net connection. The silver numeric coating on the number buttons started flaking off in less than a year. The numeric pad that I keyed in amounts was also the pad that clients would use to key in their PIN. Nearly every time I would pass the machine to the client it would power down and re boot. I would physically have to go to the other side of the counter and instruct the client to NOT MOVE the machine and then process their payment. The unit finally powered down for the final time and upon rebooting it just showed an error code and appears to have had it's memory wiped clean, and is no longer functional, and then would no longer even power up, it's now just a dead machine.

Every time I contacted Pivotal about the issues they said it is not their problem, but they could have a service technician there to look at it within a few days at a totally astronomical price. Thus far I have made 25 payments of $34.99 equaling roughly a total of $875.00. LFG is requesting in excess of $1500.00 for the early termination of the NON-Cancelable lease on a terminal that usually sells new for approximately $400.00. I have put a stop payment on LGF and have had the monies they have debited from my account reversed. LFG has contacted me and requested absurd amounts of money due to me canceling their NON-Cancelable lease. Even if I ship them back they're broken down POS terminal the credit that LGF would be willing to give me is nominal. They are threatening me with legal action that would result in them seizing my assets and ruining my credit check.