Consumer reviews and reports on scam companies, bad products and services
Pivotal Payments
Pivotal Payments Axxess Payments I was promised a credit card discount rate of 1.6% for using their service but after using their service for three da
22nd of Aug, 2011 by User922519
Axxess Payments did an analysis of our current account and said they could save us more than $1500.00 per month on our discount fees. The salesman said we would only pay 1.6% on our credit card transcations. After using the service for 3 days we realized that we were being charged about 2.7%.
We called to get it corrected and they would only lower the rate to about 2.4%. I asked the salesman originally if we wanted to cancel what the fee would be and he said that we could cancel within 30 days with no penalty.
Now they are charging us $452.00 to cancel with their company and we will have incur more cancellation fee because we are leasing their terminals.
We feel that because we were misled with regard to the fees the least they should do would be to waive the cancellation fees and other fees with regard to terminal rentals.
Comments
4823 days ago by Switch123
I signed up with Axxess Payments for all my 4 locations. My total rate that I am paying with Axxess is under 2 percent and the difference between them and Moneris is roughly 900 dollars per month in savings.

I was with Moneris for nearly 10 years and my sales agent at Axxess reminded me of how much money I had lost in my 10 year ordeal with Moneris.

I have already referred 3 of my colleagues to Axxess not only for the rates but because how informative their reps are and I also got 100 dollar referral bonus for each friend I had referred!

Drinks on me!!

Thanks Axxess!!
4747 days ago by Samrooo
Previous comment is a sales rep from Axxess ... Doesn't take a genius to figure that one out. :)
4649 days ago by Booboo Bear
The comment above was obviously written by somebody who works at Axxess, because I have not heard of 1 single person being satisfied with this company, over the long haul! If you are real above, then I'm happy for you. If the comment was another Axxess staffer scam, then shame on you and I'm not surprised.
4024 days ago by Jonathan2013
Justin
I liked the fact that they have a set of plans which they are ready to customize to suit your business
3990 days ago by Jonathan2013
Dadar

Setting up a multi-cuisine restaurant has been a dream for years. One of the things I had to keep in mind while setting up my establishment was most customers carry credit or debit cards; therefore I had to sign up with a service provider. I was introduced to Axxess by a fellow merchant friend who happens to be a business partner now. Their special hospitality service package offers quite an interesting variety of services. We introduced special meal gift cards last Christmas. Appreciate Axxess’ support and are planning to do the same this year. Cheers!
3979 days ago by Jonathan2013
Astle
Guess my level of dissatisfaction with POS service providers had reached a limit when a friend recommended Axxess Payments. I did not dare to hope for much at the beginning, luckily Axxess has a very good support system. I am fairly happy with the association!
3975 days ago by Jonathan2013
Rovesta
The efficient technical support of the Axxess Payments helped to take my passenger- car showroom to the new level. This ensures that glitches are resolved in the quickest time possible. I am getting more and more number of clients with every passing day.
3960 days ago by Jonathan2013
Axxess Payments complies with the Code of Conduct for the Credit and Debit Card Industry in Canada. The Code is incorporated in our contracts, pricing policies and overall business practices. We have also implemented even more transparent pricing with all fees clearly summarized for the merchant.
3960 days ago by Jonathan2013
Axxess Payments offers the perfect POS system solution for restaurants and large eating joints. Facilities such as touch-screen monitors, receipt printer, terminals, cash drawer, card readers, wireless table-side order-entry devices, customer displays and more.
3929 days ago by Perrygigg
When it comes to quality I always recommend Axxess Payments. Kudos Guys!
3918 days ago by Quinon
The system I hired for my retail outlet is good. I have definitely reduced on the overhead costs for my business.
3897 days ago by Alfred2014
The simple payment system where the clients can make online transactions without any errors is a great help
3892 days ago by Toger14
I built a website to showcase my store products online. The idea was to reach out to a wider audience, especially because a lot of people are turning into online shoppers. Axxess Payments took up the contract for setting up my Internet merchant account. Their system is quite secure and suits my business fine.
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3885 days ago by Emily Bonepart
I would specially like to thanks Axxess Payments for the amazingquality wireless terminals. These are flawless, powered with amazing printing facilities and the charges are fewaffordable. I am a happy merchant!
3871 days ago by Lindaskem
Anyone using the Ingenico 7910 credit card processing machine by Axxess Payments? I got one for my business. It has superb long life battery life. Great stuff for outdoor payments! Axxess Payments’ merchant account facility allows large and small businesses to accept Visa and MasterCard, debits and Amex
3858 days ago by Kit15
If you think you’re stuck with your current service provider because you’ll have to pay a whopping cancellation fee? You needn’t worry Axxess Payments will pay upto $250 of your cancellation fee and will also help you transition to a new service with minimum impact on your business process. What else do you need? Time you stopped paying inflated fees for your payment processing services. Meet an executive from Axxess Payments Canada and simply discuss your problem. They’ll have a tailored made solution to boost your business process within a week. I would personally recommend them to any merchant looking for quality online payment processing services
3846 days ago by Marcus2015
If you are looking for best quality cost effective solutions your search ends at Axxess Payments Inc. They actually paid $150 to help me pay off a cancellation fee to my previous provider!

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