Phillips Chevrolet

Phillips Chevrolet Dealer of the Year??? Big ripoff of the year!! Frankfort, Illinois

16th of Dec, 2010 by User562388

Spent 4 hours negotiating a deal on a 2011 Traverse. Traded a 2005 Audi A4 Quattro with 40K miles in immaculate condition.They gave me $10,000 for trade (worth $18,000 at Carmax) because A/C went out. Within a week advertised tradefor $16,980.When I called them on it, the sales manager said he would be lucky to get $15,500 for it. Sold it within a week of ad making a very substantial profit on the trade.

This was an obscene profit and I did report them to the State's Attorney, but they can't do anything. Asked them for a portion of the profit, but they ignored me. Guess I was ripped off big time, even after 4 hours of negotiating on the trade in. Will never go to this dealership again, not even for service.

Plus the salesman, didn't give me the second set of keys and when I went there the next day with the title to the trade, he wasn't there. They offered to make a new set with remote for me as I waited. After new key was made, salesman came in and said he had the second set.

No dealership should make that kind of profit. They just wore me down after four hours and I have had buyer's remorse ever since, but can't do anything about it. Would have been better off going to Nissan, Audi or Toyota because they are willing to deal on cars and you don't leave feeling raped.

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