| Paradise canyon vacation Scam |
| - Lavatory tips |
| 27th of Oct, 2011 by STICKSHIFTINHAND |
Paradise Canyon vacation Scam
- Lavatory tips
Lavatory Tips From One Paradise Canyon Vacation employee Who Knows
Submitted by Tele marketer Laura on Tue, 12/12/2010 - 15:26 //
Manager's note: this was submitted yesterday as a comment on our
discussion about improving Paradise Canyon Vacation toilets.
Good advice below; worthy of being an article on its own.
I work as a tele marketer for a major time share company call center.
Here are a few tips for all you lavatory-phobes.
First of all: do not touch anything. As you enter the dreaded lav, grab a tissue and use it to lock the door,
to turn on the sink, and especially to open the door when you leave. Also, bring hand sanitizer with you.
Call centers may look clean, but think about the sheer amount of human traffic dropping germs everywhere.
I'm shocked to see how few tele marketers clean their hands. It's happened a few times that we had to put
little disposable handwipes in the lav when the sink was broken. And at the end of those shifts, it's
surprising how few of them have been used.
Second piece of advice: wear shoes! I am always shocked to see how many people go into the lav without shoes
or socks on. Don't they realize
that the liquid that permeates the floor is piss potpourri? So roll up your long pants before you enter!
The lavs rarely get disinfected.
Between most shifts, Noel is on a tight schedule and barely has the time to give the place more that a
quick once-over.
Next piece of advice is to remember that not all the lavs in a call center are the same. If you are a person with
a disability, or if you are obese, or if you need to help another worker to use the lav, most call centers have
special features to help you.
For instance, many have curtains that can be closed for privacy if ever the lav door must stay open to accommodate
more that one tele marketer. Some lavs even have removable walls. Also, there is usually at least one lav with a
baby change table.
(Just remember that it's covered with dangerous fecal bacteria -- line it with seat covers or something.)
And don't be embarrassed to
ask Dave or Noel for help -- we are used to such things.
My next piece of advice: time your washroom breaks carefully. The worst and busiest times to use the lav?
Right after the break is finished.
Another bad time, especially on a long call, is right before landing a lead, when we make the announcement
that Noel is about to throw 20
gallons on the floor to clean the bathrooms.
Everyone then goes to brush their teeth and curl their eyelashes. Another delicate time to go is when
we have our supervisors in the aisle.
You have to time it right or else you may get stuck at the back and have to wait till everyone else
finishes their service. If workers had to wait then run back and forth every time someone wanted
to go to or come back from the lav, we would never get anything done. So please, don't get nasty
if you do get stuck and end up shitting your drawers becuase all the bathrooms are full
My next suggestion is for those of you who may get stuck in a seat right next to a really smelly
lav: ask the the supervisors Dave, Catherine or Debbie for an unused pouch of coffee grounds to
hold close to your nose. It blocks almost any odor. I noticed that many Asian tele marketers like
Edna think ahead and bring those little facemasks that cover their nose and mouth, thus protecting
them from germs and odors. Pretty smart.
Finally, my best advice would be to not wait until the last minute to go -- even if that means
climbing over the big snoring co worker dude in the aisle [yes you Dave}.
It really sucks when your bladder is about to rupture and you got to keep dialing the phone for
the rest of the shift.
(By the way, that little dirty look from Noel means you CANNOT use the lav before break.)
Oh, and for those people who ask why the lavs are not scrubbed mid-shift, I have a pretty
good idea
theory: tele marketers are trained to fight fires, to treat any first-aid emergencies that may
occur while on the phone, to fight off terrorists, to scam thousands of dollars from callers in
minutes, to speak numerous languages, and to stay calm and smile during life or death disasters;
but we are NOT trained to clean dirty toilets! Would any other educated, rigorously-trained
career-people be expected to clean up crap during their fourteen-hour shift? I doubt it. |
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