Consumer reviews and reports on scam companies, bad products and services
Pacific Island Movers
Pacific Island Movers Pacific Island Logistics Company charged more than price quoted, gave us five different delivery dates, and we still have no fu
4th of Apr, 2011 by User184449
We called Pacific Island Movers to relocate us from California to Hawaii. We explained how much furniture we had and they gave us a great price $5,400 and promised us everything we asked for.
Just prior to the move, we asked them to come to our home just to make sure we did not have more items than the space we were paying for. After they looked at our furniture, we were told it would be $8,000. We were short on time, so we agreed to the price.
When the moving truck arrived, the head guy wanted to charge us an additional $1,300 for wrapping our furniture and labor. After numerous phone calls and explaining it was already included in the contract, they agreed to do the job.
When it was down to the last few items, I was told that we had exeeded our space limit and I was to pay and additional $540.00 if I wanted my last few items. We settled for $200.00.
We were told our household items would arrive on or around 3/10/11 at the time of our escrow to close on our home.
Then it was 3/20/11, then it was 3/28/22, then it was supposed to leave the port 4/3/11.
To this date, everything we own is still sitting in a wharehouse in North Hollywood California with no sign of when it will even be shipped. They give us every excuse in the book.
We are sleeping on a air matress and wearing all of the same clothes we came over with since 3/1/11.
When we call they are very unprofessional and have hung up on us many times.
We are unsure if we will ever see our belongings again.
Comments
4948 days ago by Manny 1234
this company is a big scam and tom k is a big thief
4942 days ago by Kailuagirl
Please contact me at [email protected]. We are going through the same thing with this company. We moved from Tucson, AZ to Hawaii on 2-1-11, as of today 5-11-11 we still do not have our belongings nor do we have a shipping date. We have also sought legal council.
4861 days ago by Carene
I am yet another going through similar problems with Pacific Island Logistics.
Tom Kinan is a theif. BBB rates him with an F and over 40 unresolved complaints.
You can imagine how may more people there are. Has anyone at all resolved
their troubles with this company? I can be contacted at [email protected]
4789 days ago by Lahela
This company and their employess are thiefs. The most unprofessional business I have ever encountered. It has been one year since I have dealt with them and have never received a refund as promissed. I was lucky as compared to others who have their belongings held hostage. I had cancelled prior to my move and used another company. I filed a complaint with the BBB they even lied to them stated that a refund would be given and none was issued and has not been issued to this date.

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