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| Out Estate Investments REVIEW: Out Estate Investments, high end investment firm specializing in hands free real estate, international investment oppor |
| 14th of Dec, 2012 by User222200 |
Ripoff Report REVIEW / Out Estate Investments' Commitment to Customer Satisfaction Out Estate Investments joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike. When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that RIP OFF REPORT expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, RIP OFF REPORT can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction. ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES. Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.. By Ripoff Report Out Estate Investments approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Out Estate did just that. Out Estate Investments has gone through great lengths to make sure they try and resolve any and all customer issues. Out Estate has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care of. Out Estate stated “At Out Estate Investments, client satisfaction is our number one priority . We continually touch base with clients through each step of the process from investment to construction to sale. With over ten years experience in this industry we comb through every detail preventing issues before they occur” A company executive stated to Ripoff Report’s 3rd party verifier sent to inspect the member business, “Out Estate Investments is happy to be a part of Ripoff Report because they see that when people look at the program they will be able to see that they have a commitment to them and they have a partner in that regards. Because many of Out Estate Investment’s customers are out of town, they feel that Ripoff Report has provided them an advocate on the ground. They feel that being a part of this program shows that they are not going anywhere and will honor their commitments to their clients. OUT ESTATE INVESTMENTS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS Out Estate investments considers every client a partner. Investors are continually in contact through the process. With so many moving pieces and people involved every client is given a dedicated Transaction Coordinator., who will guide them through the process, answer questions and send regular updates via picture and video. CEO & Founder, Terica Kindred, is first, an investor, treating every property as if it were her own. This means the team takes the time to "shop" goods and services, attending to important details and preventing issues before they occur. With hundreds of profitable success stories, Out Estate continues to pledge customer service and focuses on valued long term relationships. WHY OUT ESTATE INVESTMENTS IS BETTER THAN THEIR COMPETITORS Out Estate goes the extra mile in every detail. Clients will see comparative savings immediately, as Out Estate buys in bulk. They pay for ADT security alarm system equipment and fees during the rehab process. Out Estate offers clients access to Property Ware, a portal where clients log in to view property information and run reports. Out Estate properties are known for their high end construction and design standards, allowing homes to be rented quickly with high demand. Their stringent leasing process provides trouble free tenants avoiding problems down the line. Out Estate is one of the only firms to offer a six month rehab warranty. Finally, Out Estate stays with you long after the property is rented, as they also act as property manager. They are dedicated as they only manage properties they managed during the rehab process; offering an in house affordable maintenance so investors can continue to see cash flow. Out Estate Investments / Statements from the owner. ”My name is Terica Kindred, Founder and CEO of Out Estate Investments. I am an investor before I am a property manager. I am watching every penny, waiting for the best bids, not the first ones that come across. I believe having an informed, risk aversion strategy for making investments in today's real estate market will maximize the viability, profitability and sustainability of my clients' expenditures. My goal is to help them formulate these strategies fostering greater service satisfaction, loyalty and an enduring business pipeline. Think of me as your partner, I am in there with you! Out Estate Properties Stand Out in the Neighborhood. ”At Out Estate, we pride ourselves in using the higher end essentials for each home, as the devil is in the details. For example, Out Estate replaces old kitchen appliances with stainless steel ones, ceramic tile for the floors rather than vinyl for easy to fix maintenance issues, new toilets, new plumbing and more.” ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH . As stated above, Out Estate Investments is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at Out Estate Investments and emailing anyone who filed a complaint in the past, RIP OFF REPORT is proud to give Out Estate Investments a positive Rating. Out Estate made efforts to ensure that all customers were satisfied and Terica Kindred assured RIP OFF REPORT that the business has an improved business model that features customer satisfaction as the top priority. Terica Kindred, the owner of Out Estate Investments, stated “We carefully consider all customer feedback as constructive criticism and use them as tools to improve our customer service. Our customers are the face of our business and their satisfaction is of the utmost importance.” STATED IMPROVEMENTS FROM OUT ESTATE INVESTMENTS. Out Estate now has a dedicated transaction coordinator for every client; in an industry with many moving pieces, the client has peace of mind that there is always someone there to answer questions, follow up and offer updates. They now take extra precautions by installing ADT security systems during the rehab. “At Out Estate, we offer a six month "Rehab Warranty" which means if something we touched goes wrong, we are there to fix it in a seamless procedure to the client. We also take renting a property very seriously, utilizing our proven methods of leasing to only the best tenants.” WHAT TO LOOK OUT FOR IN THIS INDUSTRY Many in this industry have a "get it done and move on" attitude. From taking the first bid that comes along, to using the very basic, cheapest materials during rehab to leasing to the first tenant without strictly reviewing their background. This is a profitable business when the professionals handle every detail with care, those who do not find many nightmare issues crawl up later in time. .. “Out Estate Investments is a high end investment firm specializing in hands free real estate and International investment opportunities providing the full spectrum of services including client tailored strategies, flip opportunities, wholesale properties and property management to Investors globally. *Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected] This kind of dedication to customer service means that Out Estate Investments will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Out Estate Investments, you are invited to contact them directly via email: [email protected] (again, please be sure to cc:[email protected] so we can keep track of the company’s response and to insure customer satisfaction). You can call Out Estate directly at 404-806-5816, and ask for Terica Kindred, CEO. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Out Estate Investments or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program.. please contact us. [email protected] ..Remember, just because a company or individual is reported on RIP OFF REPORT does not mean you should not do business with them. Use RIP OFF REPORT information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize RIP OFF REPORT is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Out Estate Investments. Here's why. Consumers should feel safe, confident and secure when doing business with a member of RIP OFF REPORT's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Written by, ..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team.. ..by consumers, for consumers
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