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In August, 2010 we were told of a home food delivery service call Milk2You by some friends of ours. |
1st of Mar, 2010 by User319510 |
In August, 2010 we were told of a home food delivery service call Milk2You by some friends of ours. After listening to a 3 hour sales pitch, in-home, we signed a contract. However, this contract was entered into under false pretenses due to the high pressure and misleading sales tactics of those agents representing Home Pride Foods/Milk2You. The initial sales pitch promised a noticeable savings in both grocery costs and time involved with shopping, even misleading customers by showing an “actual” savings worksheet and repeatedly discussing a “20% discount” in food costs, while neglecting the costs of perishable food items such as produce. Additionally, a further “discount” was offered for signing for extended purchase agreement and warranty for a “commercial grade” freezer at no net increase in cost due to a food discount of equal value being given. However, this in itself is misleading as food purchase reorders are not required and accepting the contract for the freezer commits a customer to a 3 year contract. Multiple attempts to cancel have lead to the customer service manager insisting I speak to either the original salesperson or another manager to "explore alternatives" to keep me signed up for their "services"and he has completely dodged any method for cancellation, even stating that Jefferson Financial controls the freezer warranty. Jefferson Financial, po box 9565757, Duluth, GA, aka Jefferson Finance of 4355 International Blvd, Norcross, GA 30093 handles the contract for both the food and freezer. they are not accredited by the better business bureau, although the customer service manager for Home Pride/Milk2You bragged about his company's A+ BBB rating. A thorough web search revealed multiple lawsuits against Home Pride and complaints against Jefferson Financial, including many on this site using the same scam format- under such names as Southern Foods or Quality Foods. They're all the same though and with Jefferson at the center of all the complaints. Don't be fooled by any promises from these companies. If you have found a way to cancel a contract with them, I'd love to know. just wish I had done my homework before signing a contract.
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