Occidental Allegro Vacation

Occidental Allegro Vacation Club Occidental Hotels Total deception on sale of vacation package Cozumel, Other

23rd of Mar, 2011 by User363590

We attended a so-called no obligation breakfast to see Xcaret resort. We were offered free ATV rides which we declined so that we would feel obligated in any way. We soon heard the sales pitch which starts at 60000 dollars. then they eventually drop down to what can you afford as you repeatedly say no. Then they offer lesser memberships supposedly but then add free trips and stays. etc
These stays are actually what they use to say that you can not cancel your contract because you used or started your contract using the benefits of your contract already.
However, check out Mexican Law. you have 5 working days to cancel.
We are now dealing with the "Mexican Federal Consumer Protection Agency" and they are there to protect individuals.
Please, i know it is embarrassing to admit, but if you have been screwed over by these people, you have at least a year to report them and possibly get out of the contract. At Least, make your voice heard and the more people who send reports the more pressure it puts on them to clean up these kinds of activities.
look up the email address and send a note.

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Comments

4123 days ago by BarbaraF

It seems like this is a very common problem in Mexico. My wife & i bought into a Royal Elite Timeshare in Playa del Carmen. We stayed in sandos caracol resort & signed contract for royal elite. we've found out in the last few months that availiablity of resorts that we require are very limited (sales person shown us extensive range of hotels). flight deals are no better than booking myself. we enquired to stay lanzarote sandos dec 2012 the ai rate is in total $1900 for the week. i feel that this is going to be costly in the long run, not the ideal deal that was sold to us. This is a forum with more complaints about this company:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

I'm in the process of calling the BBB and PROFECO and seeing what they can do. Possibly the attorney General also!!