Northland Insurance Miss Handles Claims Ripp off Insurance Don't stand behind what the say Hartford, Connecticut

3rd of Jan, 2012 by User968062

This could be confusing, but here it goes. I had an ATV (4 wheeler) and it was stolen. The insurance company, Northland, contacted me and stated that they needed the title in order to process the claim. I had lost the title. So, they were going to process the claim with a power of attny. They also told me they had received a notice from a bank that there was a lien on the ATV. I informed them that there was not. I spoke with Randy Robinson, he was my specialist, and he informed me that the only way he could send a check was to make it payable to me and the bank, unless I was able to get a "free and clear" title with no lien. This was very hard to do, because the ATV was listed as stolen in the NCIC database. However, I was able to move heaven and earth and finally get a title to the ATV. I sent it to Northland, expecting a check. When I contacted Mr. Robinson he informed me he would have to make the check payable to me and the bank. I informed him that this would NOT be acceptable, but he insisted. I was then transfered to the title department, and then to the supervisor to no avail. There is NO RECORDED LIEN on the title. I sent them the only true free and clear title, and they refuse to pay the claim. I then asked for the title bank, seeing as how they didn't pay the claim, but they REFUSED to send back my title. I now have no ATV, no title, and no money! Any advice would be greatly appreciated. Thanks

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