North Texas Truck Stop Misrepresenting trucks, shady business practices, RIPPING OFF VETERANS Mansfield, Texas

19th of Nov, 2011 by User623755

I am a Marine Corps veteran and had been shopping for a new (used) truck for some time. Came across North Texas Truck Stop on Ebay. Even though I was nervous about buying from an out of state used truck dealer, I went ahead and contacted them. They had a truck I was interested in so I called and talked to Tim (a salesman there). The very first thing I asked was if the truck had a boost controller or any other chip, etc or if there was any sign of one being installed in the truck. He assured me there was no chip, controller, or sign that there ever was a controller installed. I stated that I absolutely wasnt interested in buying the truck if it had those modifications, again he said no sign of it. My second question was the amount of lift on the truck, to which he stated "6 inch lift". Well, after being pressured into placing a $500 deposit and buying my plane ticket, I find out the truck indeed had a controller mount and was lifted 8 inches, rather than the 6 inch he told me via the phone. I was unable to contact my salesman for 2 days via text, phone call, or email. When I finally was able to contact Tim, I told him I wanted my deposit back as the truck was misrepresented. He said he would talk to his boss. A short time later he contacted me and said "we are keeping your deposit", I then offered to take 50% refund of my deposit as I was trying to be fair with them as they had to relist, etc. Again, he came back with "we are keeping your deposit". To sum it up, North Texas Truck Stop is shady and have no respect for Veterans. My advice is stay away from North Texas Truck Stop. They will misrepresent vehicles and will slime their way out of refunding deposits.

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