Nitrofill Pompano Beach, FLA Ripped me off for $200! Pompano Beach, Florida

25th of Feb, 2013 by User984861

I purchased a new car in December of last year. I paid for a program called Nitrofill which will replace any of my tires the first year if they are damaged through no fault of my own. In January, I ran over something which put a hole in my tire. I did not take my car to the dealership where I purchased it to replace the tire because there was another dealership closer to my home. The dealership knew exactly what Nitrofill was and what was needed to submit on my claim form. They said that I would need to pay for the tire up front and Nitrofill would pay back the amount of the tire, up to $200. My tire was just over that. I did notice on the claim form instructions that a photo was needed. I asked my sales person this and he said that he could not take a photo showing the damage because it would not show up on camera. He said that it would be fine without it. I mailed in my claim forms but they were returned to me two weeks later because the claim for that the dealer recieved via fax from Nitrofill had an old address and not a current one. I called Nitrofill and informed them of this. They said they would make note of it since they had a 30 day submission policy. They sent me a new form and I sent everything in. Almost a month has gone by and they have not sent me a check. I called and they said I was out of luck because I sent no photo of the damage. They never called to even notify me of this or that I was reaching the 30 day deadline. Now I am out $200 for a program that I paid for.

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