After too many phone calls to count (I had to keep calling, as they never once called me back), they finally confirmed the move for Wednesday 1/12. I called Amber and the mover, Jose Cortez with Expedient Moving, to confirm on Tuesday, but on Wednesday, no one showed up. Amber again had no explanation and was incompetent and did not even attempt to resolve the problem.

I got a call Thursday morning 1/13 from the movers saying they could be there in an hour, so I left work to meet them. When they got there, the movers refused to abide by the moving contract and wanted to charge extra for packing materials, which were included in the printed contract with Nationwide. The movers harassed me and one pushed me. When they refused to speak with me or give me a business card or any other sort of identification, they left.