National Auto Care (NAC Solutions)

SCAM, LOWLIFES

1st of Feb, 2013 by fperlmut

I the Pinnacle Plan, of NAC for my Chrysler 2005 PT cruiser on June 11, 2011. It was a 3 year agreement with miles up to 76,000 miles. My vehicle broke down on January 19, 2013. I brought it to a repair facility. NAC, finally sent an adjustor to inspect the vehicle on Janury 25, 2013, six days after the break down. On Monday, January 28, 2013, they denied covering a turbo for my car, stating that the vehicle was low on oil. But they will cover the broken seals and gaskets. The car was low on oil and the turbo failed specifically because the seals and gasket had massive leaks. The car was maintained according to manufacturer specifications. IF ANYONE IS LOOKING TO PURCHASE AN EXTENDED WARRANTY FOR THEIR VEHICLE DO NOT GO WITH. Also spoke to the supervising representative who claims his name is "John". He was very rude and arrogant. Hope he and the rest of his cronies goes to jail for fraud.

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Comments

3568 days ago by Leskas

NATIONAL AUTO SOLUTIONS

This is a scam. They sold me an extended warranty for $2800. When I had a claim after 11 months, they stated it was not covered as part of the contract. I subsequently asked for this to be cancelled. Expecting they would honor the contract's cancellation policy of proration plus a $75 fee, I expected that they would issue a refund for the unused portion minus the $75. They stated that since the contract did not define what the prorated terms were, they were going to keep the prorated amount plus $495 instead of the $75 cancellation fee. Therefore, I asked for the general manager. They stated that they are not allowed for customers to talk with this person. And that I should take it or leave it. A lawsuit is pending. This is an aweful company in California. Do not use National Auto Solutions at 9250 N. Reseda Blvd. #243 Northridge CA 91324