Consumer reviews and reports on scam companies, bad products and services
Mr. Rooter unclogs your pockets of cash Atlanta, Georgia
15th of Dec, 2011 by User166136
Mr. Rooter quoted 195.00 for a septic draining job. When they got to my home, they charged me 350.00 to hydrojet my mainline; 55.00 per foot for "excessive sludge." totalling 190.00; 150.00 for an "overfilled tank," and 450.00 to hydrojet drainfield which could not be done because of a blockage problem, but they charged the 450.00 anyway! Their explaination was that I needed a new drainfield and the 450.00 was a diagnostic charge that would be credited to the replacement of the drainfield, (forcing me to call them again). I asked for a refund instead of a credit and was refused. After getting angry and talking to the manager, I was given half of my 450.00 back and the other half was charged for diagnosis of the drainfield problem which I didn't ask for. This company ripped me off! This work was done on 10/16/2011 and it is now 12/16/2011 and I need the septic tank to be serviced again. The new company found that all that was needed was a pipe that had collasped be replaced. I will never call Mr. Rooter again and if you are reading this, I have saved one person the agony of dealing with this company! Anthony
Fayetteville, Ga.
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