| Monsterpay (Setcom |
| Monsterpay (Setcom) Monster Pay fraud scam online payment gateway based in South Africa alternative to paypal Rivona, Internet |
| 10th of Apr, 2011 by User729856 |
| I have signed up with monsterpay to try an alternative from Paypal. What a mistake I did. Their terms and condition will not tell you what is going on, for instance if to please a customer based in South Africa, you must know that this money will remain with Monsterpay and you will never see a cent of it if you live outside South Africa. I think it would be sensible for them to tell you that , no? So basically the money I have received in South African rand, is gone and lost to the Monsterpay bank. Nice from someone claiming that you can send and receive money in over 200 countries! Now because obviously this is not an outcome I am happy with, I complained to their services and Laura Cefferty which I believe must be some kind of manager, but clearly a useless one, as she did matters worse but also preventing me to take my funds in US Dollars (search youtube by typing monsterpay to see the proof of it) I am now on a quest to ensure no one else will have their money simply stolen by either Laura Cefferty or Monsterpay. People MUST know the truth, pass it on! |
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Dear Mr. Collette
We would like reiterate our position with regards to your inquiry:
South African foreign exchange control prohibits us from transferring ZAR into a foreign currency without permission from the South African Reserve Bank. By demanding that MonsterPay transfer the 300.00 ZAR which currently reflects (and will continue to reflect) in your MonsterPay account to your overseas bank account, you are effectively requesting that we break the law. MonsterPay is a reputable company, trusted by over 100, 000 clients worldwide. We operate by the book and will certainly not overstep the bounds set by South African, or any other country’s legislature.
MonsterPay is not by any means refusing to pay your funds over to you. When you opened an account with MonsterPay you were a South African resident. As we’ve stated before, we would gladly transfer the full amount to a South African bank account belonging to one of your friends or family members. You could then make further arrangements with regards to legally transferring the funds to your overseas bank account.
We would like to point out that we were able to confirm that the individuals who have been commenting on your complaint against MonsterPay are in fact your own friends and family members, in an effort to substantiate your claims. We find this to be highly unethical behaviour. We also find your unscrupulous efforts to harass, slander and extort MonsterPay to be completely unacceptable. We refer to your correspondence to MonsterPay on 08/04/2011:
“...if I do not have my money in USD on my account by sunday the 10th April, I will send you a Paypal payment request of a 1000 Euro for compensation. If not paid, the next week it will increase by yet another 1000 Euro and the payment request will be modified accordingly.
Of course I will continue my pursuit of blaming and shaming you for what you are not telling your customers, via Youtube, Twitter, Facebook, email all my monster pay customer database to advise them of this and ask them to consider closing their account, email my contacts to newspapers, such as the natal witness, the echo, etc, etc..."
We would like to inform you that harassment, defamation and extortion are considered criminal offences internationally, and we are in fact in the process of laying charges against you with Interpol on these grounds.
We feel that the deterioration of the situation is regretful and unfortunate, but despite our extensive efforts to find a satisfactory resolution, you refuse to cooperate. We have remained calm and professional throughout your tirade against us, and will continue to do so.
MonsterPay would like to invite anyone interested in corroborating Mr Colette’s claims to please feel free to contact us.
Source(s):
www.monsterpay.com |
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