MDU Communications

MDU Communications Total scam company that keeps billing you for no service Totowa, New Jersey

8th of May, 2011 by User770092

This is a scam company. I signed with directTV for a plan with free installation. MDU came to install it. Now They send me a bill each month for a protection plan (I never asked for nor told about) while I receive my cable bill from Direct TV, which I pay each month. When I called them, they said the protection is mandatory. Even directTV don't know about. They are deceiving. I will write to the business bureau and the trade commission. Also file a complaint with the Attorney General. I hope they will go out of business.

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Comments

4894 days ago by Hotpiano57

My internet service has been out for a week. I have spent hours on hold waiting for MDU tech support (literally, my phone says I've been on hold for 33 mins on this particular call while I'm writing this. They sent a guy out today (had to wait a week, and he showed up with no tools so I had to lend him mine). He told me my (3 month old) router was bad. So we plugged in another router and that didn't work, so he told me that one was bad, too. Then we plugged my computer in directly and got no ip address, so he said he had to go out and 'check something.' When he came back, everything worked. About an hour after he left the service went down again. Now I've been on hold for 41 mins. I'm about to give up. Stay away from MDU if you have a choice.