Magic Bristles performed substandard, sloppy work when painting our house and did not adhere to agreed contract, quality of work. Bethel, Connecticu

28th of Sep, 2011 by User788906

Painter, John E. Symon, attempted to start job in December 2010 (not a good idea in the Northeast). Work had to be halted because of cold weather and the prep work was never done as per the written contract. Sanding and caulking work proved to be substandard and inferior. When painter started the job again in late spring, necessary prep work was still not completed as per the contract and the workmen were rushed and not allowed to finish the job properly. Instead, they were pulled off to go work for other customers. Shutters were re-hung without even being washed. We insisted they take them down again and wash/paint them properly. Despite the fact that the job was begun in December of 2010, as of August, 2011, the house had yet to be finished properly as it still did not have its shutters washed, painted and re-hung. In addition to the very poor prep, (house was to be stripped 90 to 100% to the bare wood if need be), paint was sprayed on, not brushed or rolled and did not coat clapboard properly. Result is very rough-looking finish. Painter did not bother to remove storms and the windows, window sashes and even doors were not done correctly. Paint was accidentally sprayed on foundation of this house, a 1745 Colonial Antique. Our attempts to contact painter through e-mail, phone calls and registered return receipt mail have gone unanswered. Work was so bad we are having to have the house re-painted as it is already peeling and cracking.

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