LinkTech Worldwide, LinkTech International, Global Media Advertising (GMA), Worldwide Media Group (W |
Fraud, deception, misrepresentation, unethical tactics, liars. |
12th of Mar, 2014 by Alex P. |
Best ways to cancel: (WRITTEN BY FORMER EMPLOYEE)
1. Ask for billing department, act happy, and say "the card you have on-file was stolen and i had to cancel it, please remove it from my account immediately" (This will remove your card from their system) They will ask you for a new card, tell them you will call them back when you have that information (new card in the mail), but for now, you need the other card REMOVED from your account because the card is "no longer valid and compromised". The billing department should be able to CONFIRM your card is NOT on file anymore. This removes their ability to bill your card. DO NOT GIVE THEM ANOTHER CARD. Remember: it was lost/stolen, and is now being cancelled, and you haven't gotten your new one yet, but tell the billing person that you plan on calling back once you get it in the mail.
2. After speaking with billing department and confirming the card was removed, pretend like you want to update your website, and request to speak with the WEBOPS department. The billing department will transfer you there.
3. Once WEBOPS picks up the line, request to CANCEL. They will be somewhat confused, and will immediately transfer you to "Account Management" (to talk you out of cancellation). The beautiful thing is, by now, the account manager is looking at an account that is ACTIVE but with NO valid credit card on file (they cannot bill your card automatically anymore, and the Account Manager knows that). Once the account manager is on the line, confirm that the account has NO ACTIVE CARD ON FILE. If for some reason it DOES still show the card on the account, request that the account manager removes it (stolen/lost).
4. Once confirmed that NO CARD IS ON FILE, Repeat "Cancel My Account" (DO NOT TAKE FREE ADVERTISING OR CREDITS AT ALL - AGREE TO NOTHING!) Do NOT EXPLAIN, DO NOT GIVE REASON, DO NOT GET INTO A CONVERSATION. Just repeat "CANCEL".
5. Once agreed to cancel, Repeat "give me confirmation # that account is cancelled".
6. The Alpha-Numeric confirmation code references the phone call, so make sure you get that.
7. Confirm that they will send you an email STATING account is cancelled and no further activity on account.
8. Call back the following day, and pretend like you are an active account (test them to see if they actually cancelled it). If not, then repeat steps 1-8.
* the beauty here is that no matter what the account manager does or does not do, there is NO CARD ON FILE, so you cant be billed. If accounts manager did their job, your account should be cancelled anyway, However, if they didn't, the billing department will call you when your next bill is due (since no credit card is on file), and they will request payment or a new card. You can say no, and tell them you already cancelled.
The fact is, this scam operation my try calling you for 3-4 months to try to convince you to pay or add a credit card to the account for automatic billing (even after going through these steps), all you have to say is NO. They will try... But you WONT get charged automatically anymore, and after a few months, they erase the "overdue balance" and close the account anyway. So don't EVER let them scare you by saying there is an overdue balance. Just tell them it is not a valid balance, and you will never pay it, and hang up. Remember, if they DONT have your card on-file anymore, then the worst they can do is call you and request payment, in which case, you tell them to F-OFF.
Stick to this roadmap, and you should be able to prevent billing from occurring for a few months, which will result in account cancellation anyway.
If worst comes to worse, call the cellphones of those in charge of perpetuating the scam, and bother them until they get their employees to cancel your account:
Alex Pryce "Scam Director" at: 971-570-5524 [email protected]
Colton Hanson "Scam Manager" at : 503-806-3484 [email protected]
Chris Mooar "Scam Manager" at : 480-242-3475 [email protected] |
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