Consumer reviews and reports on scam companies, bad products and services
LEXUS OF
LEXUS OF N MIAMI Countyline Lexus Dishonest Dealer, unprofessional, Rude, Bad Business Practices N MIAMI, Florida
11th of Dec, 2010 by User475558
I purchase a used vehicle from Lexus of N. Miami and found several safety and mechanical issues with it. I related my concerns to the salesman and dealer 2 days later, they were very rude and unprofessional. Although they are stating that the vehicle was bought AS IS but they should not have sold me a vehicle that's not safe to drive. One of the Break lights was not working, they sold me a vehicle that could have gotten me into an accident and the Rack and pinion is also bad. It would cost around $1800 to fix. I addition the vehicle is leaking from the engine, Rack and pinion and Transmission. It would cost around $5000 to fix the safety and mechanical issues with the vehicle. The salesman advised that all of their vehicle are put through to a certain test and meet a certain standard otherwise would not even be on their lot. The vehicle would have been sent to the Auction and be wholesale and that I can buy from them with confidence. The finance manager also sold me a product that I was told was free and in fact I was charged $399 for it. They later said that they would cancel that item and send me a refund. They were not truthful in regards to the condition of the vehicle and the the extra product sold. I filed several complaints and will use all possible recourses to help Ruined their Reputations as well as going to Arbitration or take them to court to make sure it doesn't happen to anyone else!

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