| Leanspa |
| LeanSpa Fraud Katherine told me that my $159.98 will be debited back to my account in 7 to 10 buiness day's. Internet |
| 13th of Jun, 2011 by User988791 |
| March 21,2011 I ordered Leanspa all I was suppose to pay was shipping and handling. I paid $1.95 for one & $4.95 for the other.On April 4,2011 I cancled my order by April 7 my account was debited $79.99 twice. I finally got through April 14 and talked to a lady and asked her why was I charged for $79.99 twice on my account on the 7th of April when I canceled my order. She told me that they already sent the clensing pills and leanspa pills out and for me to send them back and pay shipping and handling and then they will refund my money. May 14th I called LeanSpa back to see why my account was not debited back because they should have there pills back. Katherine ask me when did I send them and I told her and then she asked me for my number and she said hold on and then she told me it will be debited back to my account both $79.99 charges in 7 to 10 buisness days. Today is June 14.2011 and its still not there. I called back and it took me at least 2 hours to get through.When I got through I asked this man why hasnt my money been refunded back to my debit card.He told me that they only sent out the clensing pills to me and that is all . I told him that I talked to Katherine on May 14 and she told me it would be 7 to 10 buisness days before it will show up on my account. He told me that the email she sent me was sent in error. I told him that if they only sent out one bottle why was I charged for 2 of them and he said that I was charged for the trial ones to and that he would have to email corperant to see what can be done. All we want is to get our money back because this was false advertisment. I'm out $159.98 this is not fair for us hard working people . Please everyone pull together and stop this company from doing this to other people. |
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The exact same thing happended to me. It was around the same timeframe. On April 12, I canceled my order, but the next day I had two charges for $79.00. When I finally go through to someone, they indicated that they had sent me two more bottles. I stated that I had cancel my order and I still had a few days before it would be too late to cancel. They had sent out the two bottles a week earlier then they should have. I was able to cancel my order, but I was instructed to send the two bottles back. Well I only received one bottle of the Lean Spa and not the cleansing. I called again and they indicated that the other $79.99 charges for the the first bottle of the cleansing. So I mailed the two bottles back and I was told that I would received a refund for each bottle. I have contacted Lean Spa several times and it has been extremely difficult to get through, but eventually I did and I was told that I would receive the refund in a check and that my debit card would not be credited. I was applauded because no one ever said that a check would be the method for the refund. This was in the late part of May. Here I am its June 15th and still no check in the mail. I called this morning again and finally got through. I was directed to go to this website. AT this website, I would be able to check on my refund. Here I am at this website, but there is nothing to where I can check on the status of my refund. I can't believe that a company can get away with this. Something needs to be done about this. I am not going to let them get away with this. I will continue to follow up until I get my $159.98 back. I work too hard for my money to just give it away to a SCAM!!!
Sandra
6/15/11 |
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