Kwik Kar Lube

Kwik Kar Lube & Tune scam, scam, fraud, Kwik Kar Houston, Texas

27th of Jul, 2011 by User520910

I stopped in for an oil change. The technician, listed on
the invoice, C. Mills stated that I had gone twice over the amount of miles.
However, this was not accurate as my car only requires oil changes every 5,000
miles. Of course, I knew where she was headed and as I suspected, she recommended (an
upsell) letting her flush it out at half-price. I declined, so she indicated
that she could go ahead and change the oil, but it would still appear very
dark. I should have cancelled the service and left at this point, but I allowed
the oil change. Afterwards, a couple of days later, the oil change reminder
light came on, so I am assuming she didn't reset the data at the time of the
change. To be safe, I took the car to the dealership to have them re-change the
oil and reset the data to be safe. Lesson learned. I have my doubts on whether
she actually changed the oil. My dealership has the same doubts. They also indicated that my oil did not need to be flushed out. I will not use
this business ever again and cannot recommend to anyone.

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Comments

4873 days ago by Jeffreyj545

Exceptional!!!
This shop is exceptional I bring all 4 of my cars here. My wife and I value their customer service and the information they provide! They really go the extra mile for you!

4871 days ago by TruthSeeker2yahoo.com

Friends,

Let my start of by saying this constant bad mouthing of this company is all lies. A customer has taken this a little to far and has made this personal. It's a shame that people cannot act like grown adults on here. This company does change the oil and they do not tell people to change their brakes to pass inspection. Matter of fact DPS review shows no one in the last 11 months have failed for brakes. Weird ...right? Also this location does have cameras that record all day. I have personally contacted this manager at this location as I do business with them. I find it very odd that this manager has not been contacted by any of these customers ...actually I do not find that odd because it's a lie. The same story go's up ...they didn't change the oil, and asked to put on brakes for a inspection. Do not buy into this one angry customer that has multiple screen names and has no life. To my fellow friend that has taken this to far...I have advised this location of their rights. Did you know you can be in trouble for defamation of character? Since you do like to use names. Stop harassing this business and find something more productive to do.

Thank you