Kiss Janitorial After services was cancelled and paid in full, they try to claim there is a past due that was over 1.5 year old Austin, Texas

1st of Apr, 2013 by User775318

We used Kiss cleaning service since Aug 2009, at first we had good luck with their cleaning staffs and as time goes by, the service kept getting worst.. they did not clean the floor (there has been time that dead roaches was left unclean weeks after weeks. After we file a complaint with the company, they said they will send a supervisor for site visit..
but the supervisor never did show up. Therefore, we decided to terminate their services and hire someone else for our weekly cleaning service. We received our final bill in Sept 2012 and we immediately paidfor that invoice.. After that, we began getting call from their office manager saying we still owe them 1 more month of service that dated back 1.5 years ago (they now say we are past due 1.5 years ago) and unless we show them a cancel check, we are responsible for the payment. issue
#1. We were never told that we were past due.. even with the last invoice, it didn't show us being past due #2 we have switched to a different bank over a year ago and we have no more access to bank we were using. KISS never mention any past due until we terminate the relationship and now they have been harassing us for payment. This is a shady business that should not be allowed to be accredited by BBB.

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