I am furious because I applied for a Kaplan Choice loan back in Sept. 2010 I was approved by the lender Genisis who sent me a letter requesting more information. when I called them I was told the information needed to come from the school.

The loan was never funded dispite all the countless phone calls I made to thefinancial aid dept and being given the run around. now today I am told that they have a email on file saying it is my fault for not certifing my loan online back in Sept. with the lender. This is an absolute lie and the information given to me to clear this up is bogus. I am getting no help and feel disgusted about the situation. I need help.