Just Answer Scam, Deliberate iDeceptive & Confusing Site Internet

1st of Oct, 2011 by User752813

just answer may give you answers but their site is deliberately confusing & manipulates you into unknowingly agreeing to a monthly subscription & on-going charges to your credit card. They require a deposit & tell you you do.t have to accept the answer, but once you agree to the deposit & they have your card your money is gone & getting it back is next to impossible. Since I hadn't used the card for too much else, I failed to realize for a few months that I was being charged monthly for a service I didn't even know I had. I think I'm pretty internet confident, but this company's web site totally caught me off guard. Legally, they are probably within their rights, who know because I don't even know what I did to sign up for the subscription, but ethically they are doing bad business & ripping people off.

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Comments

4790 days ago by Ethana

Hello,

I’m terribly sorry for any frustration that you’ve experienced using our service. It sounds like you may have signed up for our unlimited subscription program by mistake. We offer a 100% satisfaction guarantee and can refund your subscription payments. Here is the number to our customer service team:

Toll-Free: 888-587-8220
Intl: 650-385-2899

Let me know if there is anything else I can assist you with.

Regards,
Ethan A
Customer Service Supervisor