Contractors, Beware of your customers; they can be very deceiving and nasty,
Although our story is long, and I hate to stoop to this level as John Phillips and Damaris Rodriguez Coon have, but these two individuals (and Damaris sister, whom I have no idea is) have slandered my name and my company names all over the internet. This people are rude and obnoxious and obviously have no moral fiber. If they did they would let the law decide who was right or wrong with our situation before they were so quick to post things all over the internet in the manner that they have. To make a long story short, the Phillips and Rodriguez-Coon family are trying to get us to pay for something we do not feel comfortable paying for. We consulted our attorney and insurance company and we advised not to do anything until the matter is evaluated. Well John Phillips and Damaris were not happy with this answer, they wanted a fix and there money (for another contractor they called before us that came and ripped apart there flooded basement and closed it up within 24 hours???, they were so concerned with mold but I am thinking it should have had more than a day to "Dry out" if were as bad as they said it was). Well this made them mad! So made they defamated my character online. I admit I had requested that until a final decision is made, and please just wait til we are advised what to do, as we did suspect other issues had caused the water damage and not our work. I thought it was the most fair thing to do. I never said we werent going to help them, in fact we were trying, again we just wanted to make sure the fix we would offer would be the correct one (since they live on a STEEP mountainside, foundation cracked beyond repair and basement windows are below grade). I usually do not post things on the internet like this, but feel obligated to do as these people have made personal attacks towards my credibility and defamated by character. Damaris even made comments about my dead grandfather, which just blows me away (I have an email from her apolgizing for that) I must admit at that point and after John Phillips putting his hands up to my foreman and hanging up the phone on me and just being rude, I decided that I don't think I really want to do business with these kind of people, and we did have a rather "heated" conversation with them. Since then, these people will not return our calls, emails, nothing BUT what they will do is take the time to write incriminating and False statements on the internet.
We felt bad for their lose and really can honestly say we tried to help, but how can you help someone that acts in this manner. Would you even want to? All I can say is we tried. I hope that these individuals are happy with the way they handled this manner and feel like they accomplished something. The only thing I see they accomplished is getting themselves into more trouble by posting ridiculous, false, misinterpretation of the truth over the internet. Damaris, I hope you are content with the way you allowed yourself to handle this matter and that you were able to utilize your fifth amendment rights.
Thank you for reading.
Amy |