J & S Autohaus Jean Saliba Deceptive business practices, withheld damage on preowned car: BEWARE Internet, Internet

27th of Oct, 2011 by User861109

I went in April 2008 to buy a "off lease" 2004 Infiniti with very low miles. It looked great, drove well, and was priced competitively. I asked all the usual questions about whether it had been in accidents, etc. and was told no. So the deal was made. (The whole nonsense with the "protection package" they sold me is another story.) The car has had numerous issues since then, so much so that we decided to get rid of it. In checking out the trade-in value with the new car salesman I was talking to, I found out via the Carfax he pulled that the vehicle had had structural/frame damage before I bought it! This was the FIRST I had heard of it! I contacted them, furious. And after a few phone calls, my salesman called back and denied that they knew about it. He noted the date the information had been reported was in 2011, so "we didn't know about it either!" He offered to give me a good deal on it trade-in - for another of their used cars. Hearing this, I challenged the Carfax report - only to find that the damage had indeed been disclosed to them at the auction where they bought the car. They chose not to disclose this to me in order to get me to buy the car.

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