| ITechline |
| Deleted files in my PC when I refused their service |
| 12th of Aug, 2012 by hnshipman |
www.itechline.net is a complete SCAM and FRAUD
I went to Google in order to get a telephone number for HP Tech Support. I simply wanted help with resetting a password in order to set up HPePrint. The first Google response had the number: 1-888-401.5746. I called the number thinking I was going directly to HP Tech Support. I explained to the Agent-Tana, what I needed. She insisted she needed to connect to my PC to see what was going on, the reason I was not able to sign ito the HP ePrint Center. Thinking they were a trustworthy HP site, I granted permission. Tana went into my cmd window, and began scanning my system settings. At the end, she gave me the story that my PC was in danger, and that I needed to allow them to clean it for a fee of $199.99. I had not been having any problems with my PC up until this moment. I told Tana that I wanted to first see what I could do on my end first, and call them back if I needed help. As I hung up the phone, I could see Tana was still connected to my PC and things began to happen. I saw the PC go into the Safe Mode. At that moment, I began to disconnect the gotomyPC program. I immediately went to my Programs and deleted the gotomyPC program. I restarted my PC in order to try to get it to boot into the normal mode. I have not been able to access the normal mode with my PC since this experience. In the System-Service Control Manager I have error: 7026. Also warning SuperFetch is not running, and in the Event Log for the exact time I was online with itechline: The following boot-start or system-start drivers failed to loas: discache, MpFilter, spldr, and wanarpv6, which are all defined as Kernel Drivers. These files are labeled as: System Attribute Cache, Microsoft Malward Protection, Security Processor Loading Driver, and Remote Access IPv6 ARP Driver. It is very clear to me this company based in India is a malicious FRAUD.
I called the company and spoke with what was supposed to be a Manager named Jason. He insisted everything was a result of my PC having problems, which it did not have until his company connected with it. I think they are totally LIARS. They should be avoided, Google should take the responsibility of removing them from their site, as numerous complaints have been filed against them. HP should take action to insure they are not able to pretend they represent them, and any other company that they use to take advantage of unsuspecting clients with PC problems. |
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[email protected] |
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